Salesforce Authenticator 4.3.1

Salesforce.com – Freeware – Android iOS
out of 3663 votes

Streamline Your Security with Salesforce Authenticator

Peter Salakani

01/29/2025

Salesforce Authenticator provides an easy and secure method for two-factor authentication, enhancing your account security with minimal hassle.

The Salesforce Authenticator is a reliable and secure solution that enhances the security of your online accounts. By utilizing strong, out-of-band authentication, this app provides an additional layer of protection. With the Salesforce Authenticator, you receive push notifications on your mobile device for logging into your accounts or performing critical actions. When the notification appears, you can easily approve or deny the request with a simple tap. This process ensures that only authorized users gain access to your accounts. To make things even more convenient, the app offers location services functionality. By using this feature, you can automatically verify login attempts from trusted locations such as your office or home. Additionally, Salesforce Authenticator's intelligent assistant, Einstein, can save and recognize trusted requests for you. This eliminates the need for constant manual approval and enables you to focus solely on notifications when something unusual occurs. For situations where a verification code is required, Salesforce Authenticator has got you covered. These codes serve as backup authentication options in scenarios where internet connectivity may be limited, such as when traveling on a plane or experiencing poor signal strength. This versatility allows the app to seamlessly work with third-party services that utilize OATH TOTP tokens. It's worth noting that prolonged use of GPS can impact your device's battery life. However, rest assured that Salesforce Authenticator has been designed with minimal GPS usage in mind. This commitment ensures that your battery life remains unaffected while enjoying the added security benefits of this app.

Overview

Salesforce Authenticator is a Freeware software in the category Business developed by Salesforce.com.

The latest version of Salesforce Authenticator is 4.3.1, released on 07/03/2024. It was initially added to our database on 10/01/2023.

Salesforce Authenticator runs on the following operating systems: Android/iOS.

Users of Salesforce Authenticator gave it a rating of 5 out of 5 stars.

Pros

Provides an extra layer of security through two-factor authentication
Easy setup and use with Salesforce products
Supports fingerprint and face recognition for quicker logins
Offers customizable security policies for different scenarios
Can be integrated with other third-party apps for additional security measures

Cons

Might not be as user-friendly for non-technical users
Could pose challenges when setting up for a large number of users
Users might experience issues with compatibility on certain devices or operating systems

FAQ

What is Salesforce Authenticator?

Salesforce Authenticator is a mobile application that provides two-factor authentication (2FA) for Salesforce accounts, enhancing the security of user logins.

How does Salesforce Authenticator work?

It works by generating time-based one-time passwords (TOTPs) or push notifications that require user approval for login attempts.

Is Salesforce Authenticator free to use?

Yes, Salesforce Authenticator is a free app available for download on iOS and Android devices.

Can I use Salesforce Authenticator without internet access?

Yes, the app can generate TOTP codes without an internet connection, making it usable in offline scenarios.

How do I set up Salesforce Authenticator?

To set up Salesforce Authenticator, download the app, log into your Salesforce account, and follow the prompts to link the app with your account using a QR code.

What should I do if I lose my device that has Salesforce Authenticator?

If you lose your device, you should use your backup authentication methods or contact your Salesforce admin to regain access and reset your 2FA settings.

Can Salesforce Authenticator be used for accounts other than Salesforce?

No, Salesforce Authenticator is specifically designed for use with Salesforce accounts only.

What types of authentication methods does Salesforce Authenticator support?

It supports push notifications and time-based one-time password (TOTP) generation.

Is there a limit to how many devices I can connect to my Salesforce account using the authenticator?

Yes, typically you can only connect one instance of the app per account, but you may set up multiple accounts in the app.

Can I turn off two-factor authentication if I'm using Salesforce Authenticator?

Yes, you can disable 2FA from your Salesforce settings; however, it is highly recommended to keep it enabled for security reasons.

Peter Salakani

I'm Peter, a software reviews author at UpdateStar and content specialist with a keen focus on usability and performance. With a background in both software development and content creation, I bring a unique perspective to evaluating and discussing general software topics. When I'm not reviewing software, I enjoy staying updated on the latest tech trends, experimenting with new applications, and finding innovative solutions to everyday tech challenges.

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